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FAQ

  • Can I make OEM order?

    Yes, the MOQ of OEM order is 100pcs, and this is just limited on labeling your LOGO by laser printer or stickers on the product body and white packing box.

    If you want colorful OEM box for packing, the MOQ is 1000pcs. And we should consider if we have to add price or not according to your packing methods.

  • What is the payment term do you accept?

    For small order under 500USD we accept Paypal payment. Above 500USD we accept T/T payment. Under 10000USD order we accept 100% T/T payment in advance. Above 10000USD we can accept 50% deposit and 50% balance before delivery. For even big amount order is negotiable, and we can take L/C.

  • What is your Trade terms, EXW, FOB, CRF, CIF?

    We only provide EXW and FOB trade terms. Normally our quotation is EXW price, for FOB price we should know how many our customers want then we can quote.

  • What is the MOQ of your lights?

    The MOQ of our lights is one carton. For Downlights the MOQ is 30pcs/carton. And Spotlights is 100pcs/carton.

  • Can I mix and add up the quantity to my order on MOQ?

    Sorry as in that way will cost us a lot of time to make just small quantity and mixed products, it is not efficient for us and so the cost on laboring is very high. So the unit price will be 1.5 times higher than standard MOQ order.

  • Can I get free Samples?

    Yes, we can provide Max 2pcs free Downlights 5pcs free Spotlights to any customers, but we do not pay for the freight cost.

  • What is the lead time if I place an order?

    For samples, the lead time only takes 3 days. 100pcs–1000pcs order takes 5days, 1001-5000pcs order takes 10days, 5001-9999pcs order takes 15 days, 10000+ order takes 20days.

  • Can I make ODM order?

    Yes, we can design and produce lamps according to your requires and ideas but you should pay for all the cost at the earlier stage such as making moulds, and making samples. And the MOQ of ODM order is always minimum 1000pcs. And we will return all your cost on developing the new product after you have ordered 10000pcs by giving you 5% lower price for future orders.

  • Are LED lights cost-effective?

    LED lights are very cost effective as the savings are two fold. Firstly, the LED technology is extremely efficient and so you will use around 90% less electricity than traditional lighting. Secondly, as the LED light has a huge life expectancy you will save on the cost of replacing the old traditional bulbs and also the hassle of physically replacing them.

  • How hot does an LED bulb get?

    A 50W GU10 halogen bulb reaches around 260o C and our 5W GU10 LED bulb reaches around 60℃.

  • Do leds come on immediately or do they need to warm up?

    Unlike CFLs, which usually take a few minutes to reach full brightness, LEDs reach full brightness instantaneously.